National_Board_for_Consumer_Complaints_(Sweden)

National Board for Consumer Complaints (Sweden)

National Board for Consumer Complaints (Sweden)

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The National Board for Consumer Disputes (Swedish: Allmänna reklamationsnämnden, ARN) is a Swedish government agency that answers to the Ministry of Finance.[1] The agency is headquartered in Stockholm. Its main task is to issue non-binding recommendations on the resolution of disputes between consumers and business operators. A person can, free of charge, file complaints against a company. If the company does not follow the recommendation from ARN, the consumer has the possibility to take the matter to court.

See also

References

  1. [1]
    "Så styrs vi" [How we are governed] (in Swedish). August 30, 2018. Retrieved May 2, 2019.


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