Latigent LLC was an international provider of Business Intelligence, Enterprise RSS, and Call Center Reporting and Analytics software.

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Latigent LLC

Company type	Division
Industry	Business Intelligence software and services
Founded	June 2002
Fate	Acquired by Cisco Systems
Headquarters	Chicago, IL (United States)
Key people	Chris Crosby(Founder, former Chief Executive Officer); Jason Kolb (Founder, former Chief Technical Officer)
Products	BlueVue Business Intelligence Suite; Archiver; BlueVue RePortal
Parent	Cisco Systems

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Latigent, LLC of Chicago, IL, was founded in 2002, as a privately held and funded company, by Chris Crosby and Jason Kolb, two veterans of the contact center industry.^{[citation needed]} Both founders believed that there was a more efficient way of using the information typically gathered in the contact center to better serve the customer and more profitably serve the enterprise. As a result, the Latigent BlueVue performance management product was born and introduced to the market in 2003.

In December 2005, Latigent released BlueVue II, a Business Information (BI) suite. Besides reporting functionality and complete data warehousing capabilities, BlueVue II also offered data integration capabilities for performance management.

On September 27, 2007 Cisco Systems announced a definitive agreement to acquire Latigent LLC.^[1]