Happy Returns is a software and reverse logistics company that works with online merchants to handle product returns. Purchased items can be returned in person without boxes or labels at third-party locations known as "Return Bars" including Staples Inc., Cost Plus World Market, and Petco stores,^[1] with specific locations searchable on Happy Returns’ website. Consumers can receive their refunds without packaging items, printing and affixing labels, or waiting for mailed packages to reach their destination.^[2]

The company facilitates returns for many brands, including Levi's, Revolve, Everlane, Lands' End, Gymshark.^[3] Amazon later developed a similar program in conjunction with Kohl’s stores to accommodate its shoppers.^[2]

Happy Returns aggregates and ships returns from its return locations to warehouse hubs, where returns are sorted, processed, and dispositioned, and then bulk shipped back to merchant warehouses.^{[citation needed]} Waste is reduced because shoppers do not need to use a new box to ship out returns.^[4][5]

David Sobie and Mark Geller co-founded Happy Returns in July 2015. The two met at NordstromRack.com/HauteLook, where they created and launched a similar program enabling shoppers to return online purchases to physical stores. Happy Returns opened its first Return Bar location in April 2016.^[6]

In June 2021, Happy Returns was acquired by PayPal.^[7]

In October 2023, it was announced Happy Returns had been acquired by UPS from PayPal^[8] for $455 million.^[9]